I understand that unanticipated events happen occasionally in everyone's life. Business meetings, flight delays, project deadlines, car problems, and illness are just a few reasons why one might consider canceling an appointment. In my desire to be effective and fair to all my clients and to respect my time, I have adopted the following policies:
1. 24 hours advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give 24 hours notice, you will be charged the full amount of your appointment.
2. Taking time off from regular workouts requires scheduling make up hours before, after, or both. This is to ensure your time slots are secured and not opened up for other clients.
3. Out of respect and consideration to your trainer and other clients, please plan accordingly and give ample notice of any changes in schedules ahead of time (for planned vacations, work priorities, business trips, family obligations, etc.)